Error Message: 'Customer#, Invoice# Was not Delivered Because of a Print Management Setup Issue' and 'SQL Server Cannot Create a Row...Size of 8060'
    • 19 Feb 2026
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    Error Message: 'Customer#, Invoice# Was not Delivered Because of a Print Management Setup Issue' and 'SQL Server Cannot Create a Row...Size of 8060'

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    Article summary

    When generating a document, you may get the following error message:

    Error

    Customer#, Invoice# was not delivered because of a print management setup issue

    When the error message is expanded, the following additional error messages are shown:

    Error

    Microsoft][Odbc Driver 17 for SQL server][SQL Server]Cannor create a row of size 8070 which is greater than the allowable maximum row size of 8060.

    This error is related to the standard Dynamics 365 Finance and Operations/SQL and occurs because the fetch to the SQL server is becoming too complex. To resolve this issue, follow these steps:

    1. Navigate to Lasernet > Common > Reports.

    2. Open the Query wizard, select BUILD QUERY WITH WIZARD, and click Relation/Layout.

    1. In the Fetch dropdown, replace 1:1 with 1:n, which will simplify the SQL fetch and remove the error. 1:n should be the default option.