- Print
- PDF
TLS Protocol in Office 365 Causing Mail Output Failure
Article summary
Did you find this summary helpful?
Thank you for your feedback
Microsoft has recently made a change to its TLS handling protocol. This has resulted in a connection failure with the Lasernet Mail Output port when using SMTP with Office365.
When TLS 1.2 or higher is selected, the connection fails:

Solution
To solve this connection failure, ensure that users change the TLS setting by selecting TLS 1.2 and then Commit/Deploy.
