TLS Protocol in Office 365 Causing Mail Output Failure
    • 15 Jul 2024
    • 1 Minute to read
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    TLS Protocol in Office 365 Causing Mail Output Failure

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    Article summary

    Microsoft has recently made a change to its TLS handling protocol. This has resulted in a connection failure with the Lasernet Mail Output port when using SMTP with Office365.

    When TLS 1.2 or higher is selected, the connection fails:

    Solution

    To solve this connection failure, ensure that users change the TLS setting by selecting TLS 1.2 and then Commit/Deploy.