Error Messages: 'The Underlying Connection Was Closed/The Web Service Returned an Invalid XML Document'
    • 27 Mar 2025
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    Error Messages: 'The Underlying Connection Was Closed/The Web Service Returned an Invalid XML Document'

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    Article summary

    This article provides a solution for the following error messages that may appear when trying to print to Lasernet Screen in AX 2012.

    Lasernet 7

    Error

    The underlying connection was closed. An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

    Lasernet 9

    Error

    The web service returned an invalid XML document...

    SOAP-ENV:ServerTime out waiting for Webservice request to be handled. Job might have failed or was not passed to Webservice destination in time...

    These issues have resulted from the lack of a form matching the incoming XML file on the Lasernet Server.

    Resolutions

    Ensure you have a Form in the Form list that recognizes the incoming XML file through criteria. Newly created reports without a designated Form should be recognized by a Blank form.

    Lasernet 7

    Lasernet 9

    Additional Information

    Lasernet Monitor will look as in the following images:

    Lasernet 7

    Lasernet 9


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