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      Servicename and Instancename in the Portal and in Lasernet Developer Must Be the Same
      • 04 Mar 2026
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      Contents

      Servicename and Instancename in the Portal and in Lasernet Developer Must Be the Same

      • Updated on 04 Mar 2026
      • 1 Minute to read
      • Contributors
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      Article summary

      Applies to: Lasernet 9

      Note

      This article describes a software version that is no longer supported. Although the software will no longer receive updates or technical support, existing documentation, such as this article, will be retained for reference purposes but will no longer be updated. If you have any questions, contact Lasernet Support.

      When the instance name in the portal and the instance name in Lasernet Developer do not match, then this can cause instability, missing log files, etc.

      To resolve this issue, follow these steps:

      1. Check your Service name -  in the example, First.

      1. Check your instance name in Portal.

      If different from the Service name, delete the instance from the portal and create it again with the correct name. Pay special attention to the use of underscores, dashes, and spaces.

      1. Open Lasernet Developer, click Servers in the Tool menu, and open its Properties window.

      2. Click the drop-down menu, select the instance name, and click Ok.

      1. Open the Commit tab and then Deploy.

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