Error Message: 'Company Does not Exist'

When printing SSRS reports natively or printing SSRS or replacement reports with the Lasernet Connector after upgrading to 10.0.26, users may be presented with the error:

Error

Company does not exist.

Microsoft has responded to the issue and confirmed it is related to:  

• Changes to SrsReportRdIDataContract do not support older packed data versions of report data that were stored in Usage Data.

• Packed data on customer environment supported pack version 3, while the latest 10.0.26 code supports only pack versions 4 and 5.

In order to resolve the issue, delete controller classes from Usage data with an Element name that includes the report name and the word “Controller”, such as:

• FreeTextInvoiceController

• SalesInvoiceController

• SalesConfirmController