Emails not Sent with Outlook Mail Module.
    • 24 Jun 2024
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    Emails not Sent with Outlook Mail Module.

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    Article summary

    In previous versions of Lasernet 9 and 10, an error message may appear informing you that emails have failed to send. This issue may begin with some emails failing intermittently and an “Unable to Post; ChilkatLog” error message is present in the Lasernet log, which states the following:

    WindowsError: An existing connection was forcibly closed by the remote host.

    WindowsErrorCode: 0x2746

    maxToReceive: 5

    Failed to receive data on the TCP socket

    Failed to read beginning of SSL/TLS record.

    Additionally, if you attempt to use Refresh Access Token or Obtain Authorization on the Outlook Mail module, you will receive a dialog with the error “No Response”:

    Solution

    Multiple fixes have been applied to the Outlook Mail module in recent Lasernet versions. The above error can be resolved by upgrading to Lasernet 9.15 and 10.3.0.