Welcome to Formpipe's Knowledge Base

We are excited to introduce our new knowledge base, which is designed to enhance your experience with our products and services. The Formpipe Knowledge Base serves as a comprehensive resource, offering the latest product release notes, changelogs, detailed guides, articles, and videos, all in one centralized location.

Watch this brief introductory video to discover the features of the Formpipe Knowledge Base. For your ease of access, we have included information on the relevant sections discussed in the video below.

Find Your Way Around the Formpipe Knowledge Base

Quick Search

Use the Search bar in the header of the Formpipe Knowledge Base homepage to quickly find guides, articles, videos, and release notes for all Formpipe products by using a simple keyword.

As shown below, results will be displayed in the dropdown menu, from which you can select the document you wish to view. The dropdown menu displays a limited selection of results. To view the full list, use the advanced search option.

To use the advanced search, click Advanced Search at the bottom of the displayed search results.

Advanced Search

Use the advanced search in order to refine your search results through filters such as Category, Contributors, Tags, and Updated On.

From the filtered results, click the article that you wish to read.

Navigate

The knowledge base is organized by product and content type, making it is easy to navigate and find what you’re looking for. Each of these main categories contain sub-categories including Guides, General Information, FAQs, Release Notes, and New Features.

The side menu of categories and content types is displayed by default. To navigate the category manager, perform the following actions:

1. In the navigation bar on the left, click on the arrow next to a category (>) to expand it.

2. Repeat the above step to view sub-categories, chapters or sections of a document.

3. Click on an article or section to read it.

   
   

4. Optionally, enter a keyword in the Filter bar to view filtered results.

   Note

   This is a filter for the navigation menu, and not a search function.

   

5. To hide the left navigation bar, click the Hide Category icon (<) next to the Filter bar.

News, Downloads and Demo Licences

You will be redirected to the News page on the Formpipe Support Portal.

Software downloads and demo licences currently remain on the Formpipe Support Portal. Software download files for a particular release version can be accessed via links in the release notes or the release announcements of that version.

Raise a Support Ticket

Use the Create Ticket button in the header bar:

For more information, see Best Practices for Raising Support Tickets.

Note

You will need to log in to the Formpipe Support Portal to create tickets.